Client Partner - Technology - Whiteley

The Opportunity

We’re looking for a Client Partner to join our team and play a key role in delivering an exceptional client experience across a defined portfolio. This position is ideal for someone who enjoys building relationships, driving service excellence, and contributing to the growth of key accounts within a specialist STEM recruitment environment.

In this role, you will become the trusted point of contact for your clients - supporting their hiring needs, coordinating with internal teams, and ensuring smooth, effective delivery across all recruitment activity. You’ll also use your insight, commercial awareness, and problem‑solving skills to help shape hiring strategies and identify opportunities to grow revenue.

If you enjoy relationship‑led recruitment, client partnership, and creating long‑term value, this role offers strong progression and the chance to make a measurable impact.

What You’ll Do

As a Client Partner, you will:

• Provide an excellent level of service and delivery across your client portfolio.

• Act as the single day‑to‑day point of contact for client queries, ensuring smooth communication and fast resolution.

• Build strong relationships with stakeholders including HR, procurement, and hiring managers.

• Proactively identify new business opportunities and areas for account growth.

• Drive NFI growth by delivering consistent service, understanding client needs, and identifying ways to add value.

• Support and manage end‑to‑end recruitment processes on behalf of Matchtech to ensure seamless customer experience.

• Participate in regular account review meetings, ensuring issues are addressed and relationships remain strong.

• Understand and promote the full range of Gattaca group services to support cross‑sell and upsell opportunities.

• Engage with multiple stakeholders within client organisations to broaden engagement and uncover new opportunities.

• Recommend and support innovative attraction strategies in collaboration with Fulfilment teams.

• Maintain accurate CRM records and use data to support client conversations and decision‑making.

• Build market knowledge, staying informed about trends, skills demands, and recruitment challenges within your sector.

• Support junior team members through coaching, knowledge‑sharing, and role modelling high‑quality recruitment behaviours.

What You’ll Bring

We’re looking for someone with:

• Experience in recruitment, account management, or client services.

• Knowledge of contract recruitment processes.

• Strong relationship‑building skills and the confidence to engage with stakeholders at all levels.

• A solutions‑focused mindset with the ability to problem‑solve and collaborate effectively.

• Excellent communication skills, both written and verbal.

• Good organisational ability across multiple clients and processes.

• A proactive, commercially aware approach to identifying opportunities and improving service delivery.

• The ability to work cross‑functionally with sales, fulfilment, and operational colleagues.

Why Join Us?

• A supportive, collaborative environment where you’ll work alongside experienced recruiters and client‑services professionals.

• Opportunities to grow your accounts, influence hiring strategies, and contribute to bigger-picture talent solutions.

• Clear progression pathways and development opportunities across Gattaca and Matchtech.

• Access to industry‑leading tools, CRM systems, training, and data insights.

• Hybrid and flexible working options to support wellbeing and work‑life balance.

• A people‑first culture guided by our values of Trust, Professionalism, Ambition, and Fun.

Who We Are

For over 40 years, Matchtech, part of Gattaca PLC, has supported clients worldwide by solving their biggest STEM talent challenges. Our vision is to become the STEM talent partner of choice.

Our values - Trust, Professionalism, Ambition, and Fun - shape how we operate with our clients, our candidates, and each other. Combined with industry-leading training and tools, we’ll help you build a career with real longevity and potential.

Ready to Make an Impact?

If you're driven, relationship‑focused, and excited by the opportunity to develop and grow key client accounts, we’d love to hear from you.

Recruitment Process

Gattaca is dedicated to helping our people to realise their full potential. We understand the value a diverse workforce brings to every workplace and in everything we do, we are committed to promoting diversity, inclusion and accessibility. We welcome applications from all backgrounds and encourage you to consider a career with Gattaca, if there is anything we can do to make our recruitment processes better for you, tell us.

Our recruitment process will include a combination of telephone, video and face to face interviews for you to showcase your talents and potential.

We offer reasonable adjustments to accommodate the needs of our applicants, such as providing interview questions in advance, offering written formats, changing interview times, structure, or settings, and arranging office visits before the interview. This list is not exhaustive, and we are open to considering any additional adjustments to support our candidates.