Explore a Career at Gattaca: Account Coordinator Needed

Gattaca is seeking a proactive Account Coordinator to join our Solutions Team. In this pivotal role, you'll collaborate closely with our expert defence team, providing essential coordination support to key clients. If you thrive in a fast-paced environment and are eager to make a tangible impact on project delivery, this opportunity is for you.

This full-time fixed-term role for 12 months requires SC clearance and offers a platform to excel.

Key Responsibilities:

• Take ownership in servicing and supporting our key clients within the Defence industry, providing regular onsite support and close collaboration to deliver exceptional service.
• Champion contractor management with documentation gathering, conducting check-in calls and meetings, and fostering strong client relationships.
• Support the recruitment process forward with precision, coordinating interviews and managing diaries to ensure seamless operations.
• Monitor key performance indicators (KPIs), track activities, and oversee progress against SLAs, guaranteeing full compliance at every juncture.
• Collaborate closely with our recruitment and delivery teams, working alongside dynamic partners, showcasing the pivotal role Solutions plays in achieving overall client satisfaction and service excellence.

We are looking for individuals with

• The passion to deliver exceptional customer service.
• The humility to treat our candidates with respect.
• The resilience, adaptability and determination to deliver on promises made to clients.
• The ability to work effectively and accurately under pressure to meet tight deadlines.

What’s in it for you:

• Join a well-established, innovative recruitment company with a modern approach and a trusted, respected brand in the industry.
• Gain direct exposure to key clients, with the opportunity to take ownership, build meaningful relationships, and develop autonomy in your role.

What we offer;

• A warm, welcoming team with a positive and inclusive culture.
• Support and mentoring from experienced professionals.
• Flexible working options to support your wellbeing and work-life balance.
• Incentives including all-inclusive team holidays, regular socials, and more.
• Free on-site parking and a competitive benefits package.

The Company

For over 35 years, Gattaca has been helping clients across the world grow by solving their biggest talent challenges. Every day we aim to deliver a service that is so trusted that our clients, candidates, colleagues, and suppliers recommend us without hesitation. It's our vision to become the STEM talent partner of choice, and we need you to help us get there.

At Gattaca, our values are the backbone of everything we do: Trust, Professionalism, Ambition, and FUN. This, paired with the tools and industry leading training we can provide, will help to elevate your career.

Gattaca is dedicated to helping our people to realise their full potential. We understand the value a diverse workforce brings to every workplace and in everything we do, we are committed to promoting diversity, inclusion and accessibility. We welcome applications from all backgrounds and encourage you to consider a career with Gattaca, if there is anything we can do to make our recruitment processes better for you, tell us.

Next steps

Upload your CV and if we think there is a match, a member of our Talent Hub will be in touch. Our recruitment process will include a combination of telephone, video and face to face interviews for you to showcase your talents and potential.

We offer reasonable adjustments to accommodate the needs of our applicants, such as providing interview questions in advance, offering written formats, changing interview times, structure, or settings, and arranging office visits before the interview. This list is not exhaustive, and we are open to considering any additional adjustments to support our candidates.

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