Introduction

For over 35 years, Gattaca has been helping clients across the world grow by solving their biggest talent challenges. Every day we aim to deliver a service that is so trusted that our clients, candidates, colleagues, and suppliers recommend us without hesitation. It's our vision to become the STEM talent partner of choice, and we need you to help us get there.

At Gattaca, our values are the backbone of everything we do: Trust, Professionalism, Ambition, and FUN. This, paired with the tools and industry leading training we can provide, will help to elevate your career.

Gattaca is dedicated to helping our people to realise their full potential. We understand the value a diverse workforce brings to every workplace and in everything we do, we are committed to promoting diversity, inclusion and accessibility. We welcome applications from all backgrounds and encourage you to consider a career with Gattaca, if there is anything we can do to make our recruitment processes better for you, tell us.

The Role

As the Head of Solutions, you will play a pivotal role in driving growth and strategic expansion within the managed services and recruitment process outsourcing domains of Gattaca Solutions. Your responsibilities will encompass overseeing client relationships, identifying new business opportunities, and ensuring operational excellence across all Solutions client portfolio.

Responsibilities:

• Vision and Strategy: Develop and execute a clear vision and growth strategy for the division.
• Identify Opportunities: Proactively identify and evaluate new business prospects within the Solutions client base.
• Client Relationship Management: Cultivate strong relationships with existing clients and collaborate with them to understand their workforce needs. These relationships should also be held at Senior Stakeholder / C Suite level. Ensure seamless execution of MSP and RPO services, meeting or exceeding client expectations. Identify ways of continuously improving our service offering to Solutions client base & each client to have a plan of continuous improvement.
• Market Research: Stay informed about industry trends, competitor activities, and emerging technologies to inform business strategies.
• Team Management: Lead and inspire a team of professionals, fostering a collaborative and results-driven environment. Ensure ongoing development of the Client Partners.
• Financial Management: Oversee budgeting, forecasting, and financial performance to achieve revenue targets.
• Process Optimisation: Streamline and enhance operational processes to improve efficiency, compliance, and service delivery.
• Supplier Management: Collaborate with staffing agencies and suppliers to ensure high-quality talent acquisition and workforce management.
• Risk Mitigation: Implement risk mitigation strategies related to workforce planning, compliance, and contractual obligations.
• Working with Recruitment Sector leaders to deliver best outcomes
• Consultative Approach: Act as a trusted advisor to clients, providing strategic workforce solutions tailored to their unique needs. Drive ongoing collaboration & transparency between our Sectors & Solutions on approach, strategy & progress to foster Trust & identify further areas for wallet share. This may be achieved via Account Plans, internal QBR &/or verbal communications across the business.
• Performance Metrics: Define and monitor key performance indicators (KPIs) to measure success and drive continuous improvement.
• Continuously Improve: Identify ways of continuously improving our service offering to Solutions client base & each client to have a plan of continuous improvement.
• Contract Renewals: Working with existing clients to ensure retention plans built to retain clients & renew terms
• Implementations: Ensure collaboration across all functions & teams to ensure a agile & smooth implementation for any new wins

Key skills:

• Proactiveness – working to understand challenges, resource requirements & commercial opportunities being visible both externally with client/s & candidates
• Communication – the role will require someone to constantly communicate with variety of stakeholders (clients & internal stakeholders) and interpersonal abilities with aptitude in fostering long-term relationships.
• Organisation & Attention to detail
• Analytical mindset with the ability to leverage data for decision-making.
• Leadership Skills: Strong leadership, communication, and negotiation abilities. 
• Industry Knowledge: Familiarity with workforce management, contingent staffing, and recruitment processes. A proven track record in managing MSP or RPO services would be ideal but not essential.
• Strategic Thinking: Ability to develop and execute business strategies aligned with market dynamics.
• Results-Driven: A focus on achieving measurable outcomes and driving business growth.
• Commercial awareness / mindset: Thinking about new & existing clients always from a commercial angle. Ensuring profitability on all agreements & value adds where agreed are chargeable.

What we offer:

• Excellent Growth and Development Opportunities
• Industry leading training
• Apprenticeship opportunities
• Free on site parking
• Personal flexible benefits to meet each employees needs
• Incentives, including team all-inclusive holidays!
  

Next steps

Upload your CV and if we think there is a match, a member of our Talent Hub will be in touch. Our recruitment process will include a combination of telephone, video and face to face interviews for you to showcase your talents and potential.  

We offer reasonable adjustments to accommodate the needs of our applicants, such as providing interview questions in advance, offering written formats, changing interview times, structure, or settings, and arranging office visits before the interview. This list is not exhaustive, and we are open to considering any additional adjustments to support our candidates.